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These terms set out the rules that apply when you open an account, make transactions via OVO, GoPay, or LinkAja, and access content through ergobet. Read them alongside the account settings shown in your dashboard — they explain your rights, your choices, and how we handle your use of this platform where local law permits.
By creating an account on ergobet, you agree to the conditions described on this page. These terms govern what you can do on the platform, how your account is managed, and how transactions through local e-wallets — OVO, GoPay, and LinkAja — are handled within your account record. Access to ergobet depends on eligibility under local law in Indonesia and the region where you are located. We do not extend service where local law does not permit it. It is your responsibility to confirm that accessing this platform is permitted in your region before you proceed. These terms apply to the account holder. If you allow another person to use your credentials, actions taken under your account are still bound by these terms. Keep your login details private; the account dashboard shows the session and device history linked to your login so you can monitor activity at any time. We may update these terms when our services or applicable rules change. The current version is always available at ergobet/terms-conditions. Continued use of your account after a posted update means you accept the revised conditions. If you have questions about a change, contact our support team before continuing.
Deposits and withdrawals processed through OVO follow the transaction rules described in your account wallet section. Limits and verification steps are shown in the payment screen before you confirm.
GoPay payments are processed through the e-wallet you link at account setup. The current status of any transaction is recorded in your dashboard under payment history — no separate app check is needed.
LinkAja transfers appear in your account ledger within the timeframe shown at the point of transaction. If a transfer does not reflect correctly, raise it through the support channel on this page.
Your account is registered to the Indonesia region. Access outside an eligible region may be restricted automatically. The eligible region tied to your account is shown in your profile settings after login.
These terms cover your registered account on ergobet and the transactions, content, and communications tied to it. Some areas are outside their scope — understanding that boundary helps you know where to go when you have a question.
Everything related to your registered ergobet account — login, session management, wallet links to OVO, GoPay, or LinkAja, and transaction records — falls inside these terms. Your dashboard is the authoritative record for all account activity.
Deposits, withdrawals, and balance movements processed through your linked e-wallet are governed here. The transaction detail view in your account shows the applicable conditions at the time each transaction was made.
Game content from studios available on ergobet — including titles from CQ9, PlayStar, Pragmatic Play, and Joker — is governed by the content terms shown in the relevant game lobby. These platform terms set the account frame around that content.
Services operated by OVO, GoPay, LinkAja, or any other third-party provider are governed by their own terms, not ours. We are not responsible for conditions imposed by those providers on your use of their e-wallet services outside this platform.
These terms are not one-sided. You hold a set of practical rights that apply to your account at any time. You can review your full transaction history by navigating to the payment history section of your dashboard — every OVO, GoPay, and LinkAja movement is recorded there with a timestamp and status. If any account detail is incorrect — your registered email, linked wallet, or contact number — you can update it through the profile settings screen after login. Corrections to payment details may require the verification step shown in that screen; follow the fields as displayed rather than contacting support first, since most changes complete without an additional request. Where a question about these terms cannot be resolved through your dashboard, you have the right to raise it formally with our support team via the channels listed on this page. We will respond through the same channel you used.
Your full account and transaction history is available in the dashboard at any time after login. Filter by date or payment method — OVO, GoPay, LinkAja — to find a specific record quickly.
Update your registered email, contact number, or linked e-wallet through profile settings. The screen shows which fields require re-verification before the change saves.
If a clause in these terms is unclear or you believe an account action was handled incorrectly, submit a query through our support channel. Include your account reference for faster handling.
You can request a formal review of any decision affecting your account by contacting support in writing. The current status of an open review is visible in your account notifications panel.
Our support team handles policy queries alongside general account questions. Use the channel that suits you — each path below routes to the same team with access to your account record.
Start a chat from the help icon in your account dashboard. Available during the support hours shown on the contact page; response time is displayed when you open the chat window.
Send policy and account queries to the address shown in your account profile under Contact Us. Include your registered account reference so the team can pull your record without a follow-up.
The Help Centre at ergobet/help covers common terms questions with step-by-step account paths. Check here first — most queries about OVO, GoPay, and LinkAja transaction rules are answered there without waiting for a reply.
We take a practical, account-first approach to data handling. Your personal details and transaction records are stored to operate your account and are not shared with third parties except where required to process your chosen payment method — OVO, GoPay, or LinkAja — or where local law requires disclosure. Cookies on ergobet are used to keep your session active and to remember your language and region preference; you can review and adjust cookie preferences through the settings link in the site footer. Account security is your shared responsibility: we apply encryption to session data, and you control access through your login credentials. If you want to request deletion of your account data or ask how long specific records are retained, contact support in writing using the email address in your account profile.
Your account data is retained for the period required by applicable rules in Indonesia. The categories of data we hold — account details, transaction logs, communication records — are listed in the privacy notice linked from your dashboard footer.
Session and preference cookies keep your account accessible across pages. No tracking cookies are set without your consent. Review active cookies and adjust your preferences at any time via the cookie settings panel in the site footer.
Session activity and device login history are visible in your account security settings. If you see a session you do not recognise, end it from that screen and update your password immediately before contacting support.
To request a copy of your data, ask about retention periods, or raise a concern about how your information is used, contact our support team by email with your account reference. We will respond within the timeframe shown in your account notification settings.
Real questions from account holders — answered with the specific account path or policy detail that resolves them.
The current version is always at ergobet/terms-conditions. We update the page when terms change and note the revision date at the top. Your continued account use after a posted update means you accept the new version.
Yes — transactions processed through your linked e-wallet fall inside these terms. The specific conditions for each payment method are shown in your account payment screen before you confirm a transaction, and the record appears in your dashboard history after it completes.
Account access depends on eligibility under local law where you are located. If access is restricted in your current region, the platform will indicate this. Your account region is shown in profile settings; contact support if you need clarification on eligible regions.
Yes. Go to profile settings after login and select the field you want to update. Payment-linked fields — your OVO, GoPay, or LinkAja details — may require the verification step shown on screen. Follow the displayed fields to complete the change.
Send your query to the support email address shown in your account profile, including your account reference and the specific clause you are asking about. The team will respond through the same channel. Open queries are tracked in your account notifications panel.
Retention periods follow applicable rules in Indonesia and are detailed in the privacy notice linked from your dashboard footer. To ask about specific categories of data or to request deletion, contact support in writing with your account reference.